Southern Sales and Service Ltd is committed to protecting the privacy of individuals. We are bound by the Privacy Principles set out in the Data Protection Act 2011 (the Act).
Please contact us directly for further information.
Mazda collects personal information in a number of ways. The most common ways are described below.
We may also collect personal information about you from publicly available sources, from our related companies or from third parties (for example, from referees if you apply for a job with us).
The types of personal information we collect from you will depend on the circumstances in which the information is collected.
Mazda may collect contact details including your name, address, email address and phone and fax numbers. Where relevant, we may also collect your driver’s licence details, date of birth, gender, information about your vehicle (including its number plate and vehicle identification number), answers you provide to questions we ask and other information in relation to your dealings with Mazda or Mazda dealers (such as types of vehicle purchased and replaced).
In some cases Mazda may also collect demographic information such as your age, occupation and approximate income. This information is sought to assist us to better understand and service our customers. This information is de-identified when input into our analysis projects or research tools and then only used as aggregated demographic data.
Mazda does not require customers to provide any sensitive information. If you do provide sensitive information to us for any reason (for example, if you provide us with information about a disability you have or other health related information), you consent to us collecting that information and to us using and disclosing that information for the purpose for which you disclosed it to us and as permitted by the Act. In the case of business related purchases, sensitive information in relation to an individual’s membership of a trade or similar association may be provided to us but we do not actively seek this information and will not keep a record of it unless we need to for our business purposes.
The purposes for which we use your personal information will depend on the circumstances in which we collected it.
For example, we may use your personal information so that:
We may use or disclose your personal information:
Generally, we will only use and disclose the personal information that we collect about you for purposes connected with our business operations. These purposes may include:
For example, when you purchase a vehicle from a Mazda dealer, we may use the information you provide (via the dealer) to contact you with a reminder when the vehicle is due for a service.
We may also use your personal information:
We may disclose your personal information to third parties in connection with the purposes described in section 4 of this policy.
This may include disclosing your personal information to the following types of third parties:
Some information that you post to parts of our website or to our social media pages may be available to be viewed by the public. You should use discretion is deciding what information you upload to such sites.
Some of the parties to whom we disclose personal information may be located outside Trinidad & Tobago. For example, we may disclose personal information to our related companies overseas and to our overseas service providers.
Direct marketing involves communicating directly with you for the purpose of promoting goods and services to you. Direct marketing can be delivered by a range of methods including mail, telephone, email, SMS or tailored advertising that is visible to you when you view a webpage. We may use and disclose your personal information for the purpose of direct marketing to you where:
You can unsubscribe from our direct marketing by contacting us (see section 13 of this policy).
Mazda will take reasonable steps to keep any personal information we hold about you secure. However, except to the extent liability cannot be excluded due to the operation of statute, we exclude all liability (including in negligence) for the consequences of any unauthorised access to, disclosure of, misuse of or loss or corruption of your personal information. Please notify us immediately if you become aware of any breach of security.
“Cookies” are small pieces of information sent by a web server to a web browser, which enable the server to collect information from the browser.
Mazda uses technology such as “cookies” on its website and in emails you have agreed to receive from us. The use of “cookies” is an industry standard, and helps us monitor the effectiveness of our advertising and how visitors use our website so that we can customise and improve our website and services.
The types of information stored by these “cookies” may include your Internet Protocol (IP) address, details of your computer system, browser information, geolocation information, and details of pages visited (and for how long) and website functionality accessed.
Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your web browser. However, certain aspects of our website or particular functionality may not be available or may not perform optimally if you turn off cookies.
Third party vendors, including Google, show our ads on sites on the Internet and serve these ads based on a user’s prior visits to our website. We also use analytics data supplied by these vendors to inform and optimise our ad campaigns based on your prior visits to our website.
The Mazda website (and other materials we provide to you) may contain links to third party websites. The operators of those websites may have privacy policies and practices which differ from our own. Mazda is not responsible for the content of any external website or the privacy practices of any third party.
You may seek access to personal information which Mazda holds about you by contacting us as described in section 13 of this policy. We will provide access to that information in accordance with the Act, subject to certain exemptions which may apply. We may require that the person requesting access provide suitable identification and where permitted by law we may charge an administration fee for granting access to information.
If you become aware that any personal information we hold about you is incorrect or if you wish to update your information, please contact Mazda as described in section 13 of this policy or click here to visit a page on our website where you can update your information.
If you wish to access, correct or update personal information held by a Mazda dealer, please contact that Mazda dealer directly.
Mazda will take any privacy complaint seriously and any complaint will be assessed by an appropriate person with the aim of resolving any issue in a timely and efficient manner. We request that you cooperate with us during this process and provide us with any relevant information that we may need.
Please address all privacy related queries, requests and complaints to email@example.com.